We make switching simple
Our team of UK based experts are on hand to answer any questions you might have about the collective switch and your new broadband service.
Many of our customer’s find they can be up and running within just three weeks. However this can vary depending on circumstances, supplier and location. Our switching support service will be available throughout your switch to offer you any support or advice you need to get everything ready to go as soon as possible.
As long as your landlord or letting agency is OK with getting the service installed. Remember that if you are ordering a Sky package you should make sure the owner of the property is happy for a satellite dish to be installed on the outside of the property.
If you are taking out a new package with Virgin Media, the network will need to contact the owner of the property to double check everything is ok. We will take your landlord's details during the ordering process and the network will send them a form to fill out, confirming they are happy for everything to go ahead.
Of course! If you don't think our reccomened offers are the right fit for your household, then we'll be happy to help you look for a deal that works better for you. You could also browse through the fantastic range of packages on offer from all the UKs providers using our simple online comparison table above.
Once you switch over to a new supplier they will often simply take over your phone line, effectively ending your contract with the previous network.
However, if you are switching from Virgin Media deal, we reccomend you contact the supplier to give your 30 days notice as soon as your new order has been confirmed. This is due to Virgin Media runnning on completely different cable network to any other provider.
For advice and support through the whole process, simply switch to a new deal through one of our UK based experts by calling the number above.
A few words from just a some of the thousands of people we've helped switch to the right broadband deal.
Joe Wells from Bournemouth switched over to Sky broadband
"My adviser had a good knowledge of the products, and the prices on offer. He was a real help when trying to find a new deal, really friendly and very easy to get on with."
Marjorie Deeley from Derby switched to Plusnet broadband
"An excellent service. They really reduced the trauma of changing supplier. My advisor was able to discuss the best option for me and gave clear, honest advice. He even e-mailed me immediately with clear details of the changeover. I was most impressed."
Marianne Prior from Ashbourne switched to Sky broadband
"The process was simple and really friendly. I explained my needs and the agent found me the perfect package and even arranged the engineers visit quickly. Customer service was great too."